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| Sales Rep | Extension |
|---|---|
| Allen | 225 |
| Moses | 232 |
| Derick | 231 |
| Service Summary We provide quality electronic repair for manufacturers of high-technology electronics and their customers. Broad technical experience. NEI has provided depot and factory services for Computers, Monitors, Industry Robot Controllers, Electronics Manufacturing Equipment, Electronic Display Centers, Automated Warehouses and others. NEI offers broad technical expertise focusing on high quality repair, refurbishment and quick turn-around service. We provide customers with top-level service, with our factory trained technicians. Customers • APPLE :: Macintosh Color Monitor, iMAC • LG ELECTRONICS INC. :: Desktop/Notebook, Monitor, CD-ROM, LCD Display et al.) • IBM/ Gateway 2000/ KDS / EPSON :: High Resolution Color Monitor • DIGITAL/COMPAQ/ ZENITH DATA SYSTEM/ NORTHGATE :: Notebook PC • PACKARD BELL :: Color Monitor, CD-ROM • HITACHI :: DVD • BELLSOUTH :: Fax Machine Available Services Products • Monitors/LCD • Computers Desktop PC, Notebook PC, CPU Mother Boards • LCD Display Mono, TFT, Dual Scan • Fax Machines • Printers Dot Matrix, Inkjet, Laser Beam • CD-ROM/DVD/CD-RW/CD-R Drives • Power Supplies • Electronic Animation Display Systems • TV/ VCR/ Microwave Oven Special Support Capabilities • Field service • On Site inspection • On Site rework • On Site service • On Site training Warranty Repair for OEM customers • In warranty, out of warranty • Fast turn around time, Immediate customer response Quality Control System • Documents of all repair procedures Work Instruction, Flow Chart of work procedure • Repair B.O.M. (Bill Of Materials) • Quality Leadership • E.C.O. Process (Engineering Change Order) Corrective action indicator in connection with Failure Analysis Engineering Expertise. • Repair Database Management • Reverse engineering repair processes • Low Level Repair and Repair average 99% Why NEI? • 100% Specialization • Satisfaction • Prompt Service • Customization
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